Terms and conditions


Please read these terms and conditions carefully as they contain important information about your rights and obligations when using our Website(s), Services, and Products. These Terms and Conditions and our Privacy Policy form the basis on which you may access and use the Website, Services, and Products, defined as:

  • "Website" means www.cityperformancecentre.com or any other website from time to time from which the Products and Services are promoted and/or delivered;
  • "Services" means the services set out on our Website (including the provision of a forum for users to research and ask questions regarding the purchase of a new vehicle) and such other services we provide from time to time (including physical test drives of vehicles);
  • "Products" means physical and digital products that City Performance Centre and its partners may provide to you from time to time for free or for a fee.

By accessing this website and/or using any of our Services or Products, you are deemed to have read, understood, and accepted to be bound by these Terms and Conditions and our Privacy Policy in full. Do not continue to use our Website(s) or any of our Services or Products if you do not accept all of the Terms and Conditions and our Privacy Policy.

These terms and conditions outline the rules and regulations for the use of City Performance Centre's Website(s). By accessing this website, we assume you accept these terms and conditions in full. Do not continue to use City Performance Centre's website(s) if you do not accept all of the terms and conditions stated on this page.

The following terminology applies to these Terms and Conditions, Privacy Statement, and Disclaimer Notice and any or all Agreements:

  • "Client," "You," and "Your" refer to you, the person accessing this website and accepting the Company's terms and conditions.
  • "The Company," "Ourselves," "We," "Our," and "Us" refer to our Company, City Performance Centre.
  • "Party," "Parties," or "Us" refer to both the Client and ourselves, or either the Client or ourselves.

All terms refer to the offer, acceptance, and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner, whether by formal meetings of a fixed duration or any other means, for the express purpose of meeting the Client's needs in respect of provision of the Company's stated services/products, in accordance with and subject to the prevailing law of Australia.

Any use of the above terminology or other words in the singular, plural, capitalization, and/or he/she or they are taken as interchangeable and therefore as referring to the same.


We employ the use of cookies. By using City Performance Centre's website(s), you consent to the use of cookies in accordance with City Performance Centre's privacy policy.

Most of the modern-day interactive websites use cookies to enable us to retrieve user details for each visit. Cookies are used in some areas of our site to enable the functionality of this area and ease of use for those people visiting. Some of our affiliate/advertising partners may also use cookies.

Products and Services

We may, from time to time, sell to you, for a fee, products or services. Those products and services may be physical, digital, or both. Those products and services are provided to Australian Consumers in accordance with the applicable Australian Consumer Laws (ACL).

In accordance with ACL, Australian Consumers may be entitled to a part or full refund in certain conditions. If you have purchased a product or service from City Performance Centre and believe that it does not match the product and service description or perform as described, please email us here. In your email, please include all relevant information and documentation that supports your claim.

Your Account

If you create an account with City Performance Centre, you are responsible for maintaining the security and confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. You may not assign or otherwise transfer your account to any other person or entity. You acknowledge that City Performance Centre is not responsible for third-party access to your account that results from theft or misappropriation of your account. City Performance Centre reserves the right to refuse or cancel service, terminate accounts, or remove or edit content in its sole discretion.

Intellectual Property

The Website and its original content, features, and functionality are owned by City Performance Centre and are protected by international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.

Product Order Policy

City Performance Centre offers products for sale to individuals aged 16 and older. By proceeding to make a purchase through our website, you confirm that you are over the age of 16.

All prices are in Australian Dollars (AUD) and include GST where applicable.

While we strive to ensure that the displayed prices are current, please note that we reserve the right to amend them at any time.

Packaging and postage are additional charges, calculated based on the order size, weight, and delivery destination. Depending on your location, you may be eligible for a flat rate or free shipping.

When placing an order, you must provide your name, delivery address, email address, and telephone number. By providing this information, you acknowledge that we are not liable for its misuse due to transmission errors, viruses, malware, or other factors beyond our control.

The delivery of your ordered goods is managed by a third-party delivery service chosen by City Performance Centre. By making a purchase, you agree to the use of this delivery service and accept all associated risks and responsibilities.

Goods can be collected from our facilities by prior agreement. Installation services may also be available for an additional fee.

The title of the goods transfers to you upon receipt of payment. We accept major credit cards, Visa debit, and debit MasterCard. Please note that we never store or view credit card information.

By providing your payment details, you acknowledge that we are not liable for any misuse due to transmission errors, viruses, malware, or cyber-related crimes. Making a payment signifies your acceptance of a contract of sale with City Performance Centre. All contracts are subject to these terms and conditions.

Stock & Delivery Times

The availability of each product is indicated in the product description. Items listed as "in stock" will be dispatched at the earliest available date (excluding weekends and public holidays). If an item is out of stock but available for order, an estimated order time will be provided. This estimate, stated in business days, begins from the time payment is cleared.

The availability of products listed in our store is an estimate based on normal manufacturer order times. We make every effort to meet these times and will inform you of any delays during the order process. If you have any questions regarding availability or order times, please contact us.

We reserve the right to cancel any orders for products that are no longer available from the manufacturer.

Warranty Policy

All products sold by City Performance Centre are covered by manufacturer warranty current to the original date of sale, unless otherwise specified in the product description.

This warranty exclusively covers manufacturing defects and does not extend to damage caused by misuse, incorrect or unprofessional fitting, neglect, accidents, abrasion, exposure to extreme temperatures, solvents, acids, water, normal wear and tear, or transport damage.

You are responsible for all transit costs associated with returning the product to City Performance Centre, including packaging, shipping, and applicable taxes.

Ultimately, we and the manufacturer will determine whether the problem is covered under the terms of the product warranty. If applicable, we will notify you regarding whether the product will be repaired or replaced. Any repair or replacement will be at our and manufacturer expense, including the costs associated with returning the repaired or replaced product to you.

If the product is not covered under warranty, as determined by us, any agreed-upon repairs, freight and/or transport costs, and taxes and/or duties related to the product will be the responsibility of the initial purchaser.

Please note that warranty will be voided if repairs are performed by anyone other than City Performance Centre or the rightful manufacturer. Warranty will also be voided for damages resulting from misuse or actions beyond the product's intended design.

To the extent permitted by applicable law, any implied warranties are hereby excluded. This warranty is intended to provide you with specific legal rights. In addition to the rights described herein, you may have other rights that vary depending on your jurisdiction regarding the exclusion or application of implied warranties, incidental and consequential damages, and repair and replacement. As a result, the limitations or exclusions explicitly contained in this warranty may not be applicable to you.

Refund Policy

Our refund policy is valid for 30 days. If 30 days have passed since your purchase, we regret to inform you that we cannot offer a refund or exchange.

To be eligible for a return, the item must be unused and in the same condition as when you received it. It should also be in its original packaging.

Please note that certain items are exempt from being returned, including perishable goods such as oils and fluids, hazardous materials, flammable liquids or gases, gift cards, downloadable software products, special order items, and painted or customized items made to your specifications.

To complete your return, we require an invoice, receipt, or proof of purchase. Please do not send your purchase back to the manufacturer.

There are specific situations where only partial refunds are granted, such as when an item is not in its original condition, is damaged, or is missing parts for reasons not due to our error.

Only regular-priced items may be refunded; unfortunately, sale items cannot be refunded.

Each return request will be reviewed on an individual basis at our discretion.

Late or Missing Refunds

If you have not received a refund yet, please check your bank account again.

Next, contact your credit card company as there may be a delay before the refund is officially posted.

Then, contact your bank. Processing times can vary before a refund is posted.

If you have completed these steps and have still not received your refund, please contact us.


We only replace items that are defective or damaged. If you need to exchange a product for the same item, please send it to our business address.


To return your product, please mail it to our business address. You are responsible for paying the shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

The time it takes for your exchanged product to reach you may vary depending on your location. If you are shipping an item valued at over $100, we recommend using a trackable shipping service or purchasing shipping insurance. We do not guarantee that we will receive your returned item.


We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If there are significant revisions, we will make an effort to provide at least 30 days' notice prior to the new terms taking effect. What constitutes a significant change will be determined at our sole discretion.

Contact us

If you have any questions or concerns about the Terms & Conditions, please contact us.

By using the City Performance Centre Pty Ltd Website or providing your personal information to us, you signify your consent to the Terms & Conditions.