City Performance Centre Pty Ltd is committed to protecting your privacy and complying with its obligations under the Privacy Act 1988 (Cth) (Act) and the Australian Privacy Principles (APP) in respect of that information.

This Privacy Policy explains how and why City Performance Centre Pty Ltd collects your personal information, how we use it, and what controls you have over our use of it. Please read this policy carefully. Your use of any part of our Website, our Products or our Services will constitute your consent to the collection, transfer, processing, storage, disclosure, and other uses of your personal information in accordance with this Privacy Policy. If you do not agree with the terms and conditions of this Privacy Policy, please do not use our Website, Products, or our Services.

In this Privacy Policy:

(a) “personal information” means information about you which personally identifies you or may reasonably be used to personally identify you;

(b) “sensitive information” has the meaning given to that term in the Act;

(c) “Products” means physical and digital products that City Performance Centre Pty Ltd and its partners may provide to you from time to time for free or for a fee;

(d) “Services” means the services set out on our Website and other services we provide from time to time;

(e) “we,” “us,” or "City Performance Centre" means City Performance Centre Pty Ltd, a proprietary limited company trading under the name City Performance Centre and its associated entities as appropriate;

(f) “Website” means www.cityperformancecentre.com or any other website from time to time from which the Products and Services are promoted and/or delivered; and

(g) “you” means you and anyone acting on your behalf or with your implied authority.

As part of our Products and Services, we connect users with City Performance Centre Team Members and associated entities for the purpose of providing our Products & Services. This inherently means that contact details of users will be provided to Team Members and associated entities under specific circumstances as confirmed and authorized by you or by accepting our terms and conditions of use during the registration or purchasing process.

Collection of your personal information

City Performance Centre collects and holds various types of personal information when you register a user profile, use our Products and Services, or otherwise access the Website, including:

(a) your name and contact details, including your e-mail address;

(b) usage data, including information about how you use our Website, Products, and Services;

(c) profile data, including your username and password, your vehicle details, preferences, feedback, and survey responses;

(d) technical data, including your internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access our website;

(e) marketing and communications data, including your preferences in receiving marketing from us and your communication preferences; and

(f) information necessary for or incidental to the provision of the Products and Services.

Quality and integrity of personal information

You are responsible for the quality, accuracy, and integrity of any information provided in your account details, profile, or use of our Products or Services. If the personal information you provide to us is incomplete or inaccurate, we may not be able to provide you with the requested Products or Services, and we may not be able to contact you effectively.

Use of your personal information

City Performance Centre Pty Ltd may use your personal information for the following purposes:

Providing Products and Services: We may use your personal information to provide you with access to our Products and Services, including facilitating communication between you and our team members or associated entities.

Improving our Products and Services: We may use your personal information to analyse user behaviour and preferences, gather feedback and survey responses, and improve our Website, Products, and Services based on the insights gained.

Marketing and communications: With your consent, we may use your personal information to send you marketing communications about our Products, Services, promotions, and events. You can opt-out of receiving these communications at any time.

Legal obligations: We may use and disclose your personal information to comply with applicable laws, regulations, legal processes, or enforceable governmental requests.

Protecting rights and interests: We may use and disclose your personal information to protect our rights, privacy, safety, or property, or that of our users or others.

Sharing of your personal information

City Performance Centre Pty Ltd may share your personal information with the following parties:

City Performance Centre Team Members and associated entities: We may share your personal information with our team members and associated entities for the purpose of providing the requested Products and Services. This may include sharing your contact details, vehicle details, and preferences.

Service providers: We may engage third-party service providers to assist us in delivering our Products and Services. These service providers may have access to your personal information but are obligated to protect it and use it only for the purposes specified by us.

Legal requirements: We may disclose your personal information if required to do so by law or in response to a valid legal request, such as a court order or government inquiry.

Business transfers: If City Performance Centre Pty Ltd undergoes a merger, acquisition, or sale of all or a portion of its assets, your personal information may be transferred as part of the transaction.

Protection of your personal information

City Performance Centre Pty Ltd takes reasonable steps to protect your personal information from unauthorized access, use, or disclosure. We implement appropriate security measures to safeguard your personal information, both during transmission and once we receive it. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your rights and choices

You have certain rights and choices regarding your personal information. You can:

Access and update your information: You can access and update your personal information by logging into your account or contacting us directly.

Withdraw consent: If you have provided consent for the use of your personal information, you can withdraw that consent at any time.

Opt-out of marketing communications: You can opt-out of receiving marketing communications from us by following the instructions provided in the communication or contacting us directly.

Data retention: We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Data portability: You may request a copy of your personal information held by us in a structured, machine-readable format.

Complaints: If you have concerns about how we handle your personal information, you have the right to lodge a complaint with the relevant data protection authority.

Updates to this Privacy Policy

City Performance Centre Pty Ltd may update this Privacy Policy from time to time. Any changes will be effective immediately upon posting the updated Privacy Policy on our Website. We encourage you to review this Privacy Policy periodically for any updates.

Contact us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us.

By using the City Performance Centre Pty Ltd Website or providing your personal information to us, you signify your consent to the terms of this Privacy Policy.